Recruiting the right people for the right business

Recruiting the right people for the right business

When supporting clients, my aim is to act as a true recruitment partner - becoming an integral part of your hiring process.


There is no middle-man involved. I take your brief, carry out the candidate search, conduct interviews, and produce the final shortlist report personally. This ensures a consistent, informed approach throughout the entire recruitment process.


My recruitment fees start from 8% of the candidate’s base salary, with different fee tiers offering varying levels of post-placement support and protection.


I offer both contingent and retained recruitment solutions, allowing us to agree the approach that best suits the role and your business.

Contingency recruitment


Contingent recruitment is a straightforward way to work together, with the recruitment fee only becoming payable if you successfully hire a candidate I introduce.


It can work particularly well when you want additional recruitment support without committing to an exclusive search.

GET IN TOUCH

Retained recruitment


Retained recruitment is designed for businesses that need ongoing recruitment support across multiple roles or over a longer period of time.


Working on a monthly retainer, I can become an extension of your team, supporting regular hiring needs, managing multiple searches and giving you consistent recruitment support as your business grows.

GET IN TOUCH

Process

For both retained and contingent searches, I begin with an initial phone briefing, followed by a visit to your business. Meeting face to face and seeing the venue first hand allows me to fully understand your culture and the type of candidate who will thrive there.


Together, we’ll define your ideal candidate profile before agreeing on the best recruitment model for your needs.


From there, my recruitment process looks like this:


  • Proactively identifying and approaching candidates who match both the experience and behaviours we’ve agreed for the role.
  • Drawing on my existing hospitality network and candidate database alongside direct search and outreach.
  • Managing recruitment marketing across relevant job boards, digital channels and social media to increase the reach of the search.
  • Conducting a minimum two-stage interview process, including at least one face-to-face interview before shortlisting.
  • Assessing candidates’ skills and experience through the lens of my 25+ years of hospitality operations expertise.
  • Providing a recruitment report that highlights the strengths of shortlisted candidates against your role requirements.
  • Acting as the liaison to arrange interviews, support job-offer negotiations, and secure references.


This structured process ensures you receive a shortlist of candidates who not only have the right skills but also the right cultural fit for your business.

Why work with WHAM?

25+ years’ hospitality experience

Proactive search and outreach

Behaviour-led candidate assessment

Strong hospitality network

Skills, behaviours and fit

One point of contact throughout

Get in touch if you’d like to find out more about how I can help you find the right people for your business.

GET IN TOUCH

Testimonials